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Online Application Security FAQ

 

 
I'm still hesitant about applying for an account online. Can other people see my account information or other personal information I may be asked to provide?

Your account information is just as secure as it is at your physical brick and mortar bank. We've taken every step possible to be sure our system meets the latest security standards, including using the latest security encryption methods and software.

What kinds of security are in place for online applications?

Filling out applications online is as secure as the Web Banking System. Your entire session, from beginning to end, is encrypted. Our system supports the industry standard 128-bit encryption, so you can also use the latest browser from Netscape or Microsoft that supports this security level. In fact, the highest encryption Netscape and Microsoft browsers support is 128-bit, so you will be using the most secure encryption method currently available if you use a 128-bit encryption capable browser.

How do I know if my banking session is encrypted?

If you use Internet Explorer, Netscape, or Mozilla browsers click on Help in the toolbar then About Internet Explorer or Netscape Navigator. You will see a new window with version and Cipher security information. It will tell you if it supports 128-bit encryption.
 
 I keep hearing a lot about encryption? What exactly is it, and why does it make everything more secure?

Encryption is basically a way to rewrite something in a code that can then be decoded later with the right key. The encryption we use employs a mathematical process for the key that is made up of a certain number of bits (hence, 128-bit encryption). The higher the number of bits, the better the encryption. While using our Online Applications, all communication from you to the system and from the system to you is encrypted using a maximum of 128 bits. In other words, when you send information to the system, your browser encrypts it using a 128-bit key, and then sends it to the system. The system then decodes the information you sent it using the key (which is predetermined when your online applications session is started) and processes it. Encryption keys are secured at the receiving location.

What about information that is stored? Is it encrypted as well?

Information stored on our system is also encrypted using at 128 bits encryption. In order to access this information the encryption key is required plus a two-tiered authentication is applied requiring user name and password.

Since VIST Financial Corp. is storing this information, how do you protect my privacy?

Keeping customer information secure and using it only as our customers would want us to is extremely important to all of us at VIST Financial Corp. Please refer to our Privacy Policy for more information.